PITCH

The Leisure Centre Contract Monitoring Platform

An innovative online platform that captures, collates and aggregates operational and financial data related to the sport and leisure centre’s contractual requirements.

It provides a live snapshot of KPIs, allowing the monitoring of performance, sharing relevant data with the local authority and the centre’s management team. Pro-actively focus investment and resources to meet contractual targets.

Integrated with DataHub, PITCH also provides the option of automating the population of reports and tracking on an ongoing basis the likely subsidy levels the operator will achieve (and that are also at risk), relating this to KPI areas.

FEATURES

Reports

• Monthly, quarterly and yearly reports based on income, expenditure, usage, utilities, customer feedback and other operational KPI’s.

Analysis and graphs

• Visual and graphical presentation of financial and operational performance in any selected period of the financial year with additional filtering and data interrogation functions.

Executive summary

• High-level overview of contractual KPIs across current and past financial year.

BENEFITS

Central management dashboard

• Enables site managers (and the Central Office) to view and benchmark the financial and operational data.
• Track specific contract KPIs within a portfolio of centres within the contract and against the wider centres nationally within the organisation.

Local authority dashboard

• Provides the authority’s leisure team with live aggregated contract performance data from the leisure centres within their portfolio in a standardised format.
• Data can be interrogated and benchmarked to inform future targets and to evidence overall performance.