DataHub https://web.datahubclub.com/ UNLOCK THE POTENTIAL OF YOUR DATA Fri, 10 Jul 2020 22:10:35 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.3 https://web.datahubclub.com/wp-content/uploads/2020/04/cropped-datahub-favicon-32x32.png DataHub https://web.datahubclub.com/ 32 32 COVID-19 Member Recovery Profiling – Business Planning for the Next 12 Months https://web.datahubclub.com/covid-19-member-recovery-profiling/ https://web.datahubclub.com/covid-19-member-recovery-profiling/#respond Fri, 10 Jul 2020 22:00:25 +0000 https://web.datahubclub.com/?p=9811

This service supports the Covid-19 Impact modelling delivered with our partners ukactive. It provides a clear understanding of who is likely to come back to leisure facilities and how best to build consumer confidence and engage with members over the next 12 months​.  There is considerable evidence behind this model, provided from a wide variety of sector research delivered by our strategic partners throughout the shutdown period.  This research supports 4global’s impact and recovery planning for the sector to deliver models based on your local data. 

 

Profiling your current members to understand the recovery

Using your member data, we will profile each individual member and allocate them a recovery score and categorise them into one of the four segments for targeted engagement.

COVID-19 Member Recovery Profiling – Business Planning for the Next 12 Months
COVID-19 Member Recovery Profiling – Business Planning for the Next 12 Months

What are their characteristics and recommended actions?

For each segment, we will provide an action plan to identify the best intervention and contact plan for each member.​  The site-specific recovery curves will also inform business planning and recovery plans for the next 12 months, taking into consideration the most recent opening guidelines. 

COVID-19 Member Recovery Profiling – Business Planning for the Next 12 Months

For further details on applying this service to your sites for a more focused recovery plan please contact – utku.toprakseven@4global.com

Related coverage from  Exercise Professional.net

In a major headline figure for operators, nearly 90 per cent of consumers say they intend to spend the same or more on being active as we come out of lockdown.

A new report has revealed the likely timescales and shape of the UK fitness market’s recovery from the COVID-19 lockdown, finding that 88 per cent of users intend to return to the UK’s gyms and leisure centres. Published on 28 May, the COVID-19 Impact Report: The fitness and leisure sector’s path to recovery, examines the impact of COVID-19 on the UK’s physical activity sector.

How will customers engage with gyms and health clubs after lockdown? What will their new spending patterns be?

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TRACTIV8 – Supporting Test and Trace for Facilities as they begin to Reopen https://web.datahubclub.com/tractiv8-supporting-test-and-trace-for-leisure-operator-re-opening/ https://web.datahubclub.com/tractiv8-supporting-test-and-trace-for-leisure-operator-re-opening/#respond Thu, 09 Jul 2020 17:40:02 +0000 https://web.datahubclub.com/?p=9796

As operators move into a new phase getting ready to open on the 25th July, 4global continues to support the physical activity sector with its innovative contact tracing module Tractiv8.

It is time to make sure everything is in order to support your members as they return to your facilities, providing them with the confidence to workout knowing we are looking after their welfare now more than ever.

As a sector, we already capture our user’s information and this will be more important under the reopening guidelines for our facilities. For those operators already linked to the DataHub provided by 4global, our track and trace module Tractiv8 that forms part of our Business Recovery Package is perfectly positioned to support the government’s test and trace initiative.

As per the published Government guidance, contact tracing is going to be a critical part of supporting the reopening of our sector and the Governments efforts to minimise infections and access data to enforce local lockdowns where necessary.

“2.1.4. Supporting Test and Trace

The opening up of the economy following the COVID-19 outbreak is being supported by NHS Test and Trace. You should assist this service by keeping a temporary record of your customers and visitors for 21 days, in a way that is manageable for your business, and assist NHS Test and Trace with requests for that data if needed. Collect sufficient data on each attendee (name, home phone number, mobile number, date and times of entry and exit) so that each person could be contacted if there is a case of COVID-19 connected to your facility. This could help contain clusters or outbreaks. These facilities are expected to have systems for recording their customers and visitors. If you do not already do this, you should do so to help fight the virus. We will work with industry and relevant bodies to design this system in line with data protection legislation, and set out details shortly.”

Tractiv8 allows gym, health club and leisure centre members a quick and simple way to inform a facility that they have contracted Covid-19. It also provides the ability for operators to work with contact tracers to provide the relevant contact information quickly and efficiently with minimal effort when staff are likely to already be stretched.

Tractiv8 uses the facility’s data, stored within the DataHub system, to establish who’s been in the building and when – identifying at-risk groups automatically by examining activity and location as well as the time of exposure, allowing operators to quickly communicate with at-risk members and provide NHS contact tracers with critical information to fulfil their role. There is no location (GPS) tracking of individuals and all data is processed and managed by the DataHub platform.

Communications can then be managed directly by you as an operator, through the DataHub’s Marketing Intelligence module or handed to the contact tracers through the Tractiv8 module from within the DataHub platform.

The app can easily be deployed in readiness for facilities re-opening across a single site or an entire estate.

“The leisure sector has been dramatically affected by COVID-19, with facilities closed and social restrictions driving unprecedented change to the delivery of sport and physical activity,” says Chris Phillips, Head of Sales, 4global

“Tractiv8 gives businesses a critical component in tackling perhaps the biggest re-opening challenge – to instil confidence in members and reassure them your priority is their safety.”

For more details on joining the DataHub or to arrange implementation of Tractiv8 at your facilities please contact – chris.phillips@4global.com

Related coverage from  Exercise Professional.net

In a major headline figure for operators, nearly 90 per cent of consumers say they intend to spend the same or more on being active as we come out of lockdown.

A new report has revealed the likely timescales and shape of the UK fitness market’s recovery from the COVID-19 lockdown, finding that 88 per cent of users intend to return to the UK’s gyms and leisure centres. Published on 28 May, the COVID-19 Impact Report: The fitness and leisure sector’s path to recovery, examines the impact of COVID-19 on the UK’s physical activity sector.

How will customers engage with gyms and health clubs after lockdown? What will their new spending patterns be?

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Europe Active discuss the Health, Social and Economic Impact of COVID-19 crisis https://web.datahubclub.com/europe-active-discuss-the-health-social-and-economic-impact-of-covid-19-crisis/ Mon, 15 Jun 2020 17:03:46 +0000 https://web.datahubclub.com/?p=9774

Europe Active have released a new paper in the COVID-19 Information and Resources section of their website. It discusses the role, value and impact of a proactive and responsible health and fitness industry after the COVID-19 crisis. The report references DataHub’s Social Value Calculator and the role it can play in helping operators to demonstrate health, wellbeing, education and crime reduction outcomes. An extract of this report can be seen below.

Good practice: an example of how a solid evidence-based message can drive the recovery strategy of our sector influencing Government in a positive way…

A best-in-class UK example, the DataHub’s Social Value Calculator (SVC).

Using evidence-based academic research, undertaken by the Sports Industry Research Centre (Sheffield Hallam University) and funded by DCMS and Sport England, SVC gives leisure centres operators the ability to accurately measure and value the impacts of sports and physical activity they offer. Using the operator’s current data and sector-wide benchmarks, DataHub team gives insight to an operator’s savings in four key areas; Health care, Education, Wellbeing and Crime to deliver your value to the community.

The total social value of the sector in 2019, as calculated using the DataHub’s Social Value Calculator, was almost £4 billion, of which £370,000 was generated by those over the age of 70.

A recent report from ukactive about the impact of COVID-19, based on UK data (ukactive, 2020), identifies that the pandemic will have a huge impact on the ability of the sector to improve the health and wellbeing of the nation. Depending on the amount of time that COVID-19 restrictions are in place for, the projected reduction in social value generated by the sector is significant. Over £2 billion lost is estimated as a worst-case scenario, £289 million of which will be as a result of restrictions placed upon participants aged over 70.

Understanding the impact on society: In total, lost visits are projected to reach over 700 million in the full year following lockdown (week 12 2020 – week 11 2021). This is calculated based on a scenario without any restrictions in place. These lost visits will contribute to the deficit in social value generated by facilities across the sector. Under a full 6-month restriction length, the projected loss of social value would be £2.1 billion.

“The enormity of this figure serves to highlight the importance of the critical role that these facilities provide. This goes beyond the obvious physical and mental wellbeing effects of exercise to the individual; and extends to providing wider societal benefits through health care, education, wellbeing and crime cost savings to local communities” (ukactive, 2020).

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4global and ukactive have modelled the likely recovery from the lockdown. https://web.datahubclub.com/4global-ukactive-and-partners-have-modelled-the-likely-recovery-from-the-lockdown/ Mon, 15 Jun 2020 16:47:25 +0000 https://web.datahubclub.com/?p=9765

A new report has revealed the likely timescales and shape of the UK fitness market’s recovery from the COVID-19 lockdown, finding that nearly 90 per cent of users intend to return to the UK’s gyms and leisure centres.

Using live data provided by organisations from across the sector, the new report, The COVID-19 impact report: the fitness and leisure sector’s path to recovery, has provided an unparalleled view of what the next 12 months may look like for the physical activity industry in the UK.

The work, co-authored by ukactive and 4global Consulting, draws on the millions of customer visits captured by the DataHub, alongside data points from across the wider sector, including polling from Leisure-net, Sport England, and Savanta ComRes, TA6 Alliance, MyCustomerLens and YouGov.

Using this data, it measures the known impact of COVID-19 on the sector, as well as modelling projections for the sector as a whole.

 

Ed Hubbard, Principle Consultant, outlines the numbers in Junes HCM magazine

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Abbeycroft Leisure turn to 4global for Covid-19 Recovery Planning https://web.datahubclub.com/abbeycroft-leisure-turn-to-4global-for-covid-19-recovery-planning/ Thu, 11 Jun 2020 20:36:57 +0000 https://web.datahubclub.com/?p=9736

COVID-19 has had an unparalleled impact on the sport and physical activity sector. The effects of which will continue to be felt for years to come. More than ever before, there is a need for robust data and insight to support short, medium and long term planning, to ensure our industry can continue to provide a safe and quality service to customers while remaining financially stable.

We have designed a recovery service framework that will provide operators with advice, tools and insight to plan effectively and implement more efficiently.

Recovery planning 

Our recovery service framework is built on three key pillars:
      • Understanding the impact of COVID-19 in specific localities, based on the people who live there
      • Projecting re-opening models using realistic localised data
      • Prioritisation of programmes and operations that will drive financial sustainability

Warren Smyth, Chief Executive Officer

Abbeycroft Leisure turn to 4global for Covid-19 Recovery Planning

“Abbeycroft Leisure have had a longstanding relationship with 4global, being an avid user of the Social Value Calculator and have also used their services for latent demand analysis.  Therefore it was only natural that we turn to them for assistance during this difficult period and Datahub will be supporting Abbeycroft Leisure to provide the insight required to forecast the recovery of our service. This will assist with some very challenging decisions and provide assurance to our stakeholders”

Abbeycroft Leisure turn to 4global for Covid-19 Recovery Planning
“We are delighted to be working with Abbeycroft Leisure UK on the next stage of the COVID-19 Business Recovery Programme. Using operator specific data from the DataHub, we are able to model a range of scenarios for each facility and provide localised growth projections. This is where we see insight and predictive modelling come to life, providing operators with real-world insights to inform business-critical planning.” Ed Hubbard, Principle Consultant, 4global
Abbeycroft Leisure turn to 4global for Covid-19 Recovery Planning

Click this link for more information on 4globals Business Recovery Package, powered by DataHub, incorporating Recovery Planning, Tractiv8 – Track and Trace solution and ongoing Performance Monitoring – contact us at info@datahubclub.com

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DataHub launches contact tracking app for active leisure sector https://web.datahubclub.com/datahub-launches-contact-tracking-app-for-active-leisure-sector/ https://web.datahubclub.com/datahub-launches-contact-tracking-app-for-active-leisure-sector/#respond Wed, 03 Jun 2020 12:17:33 +0000 https://web.datahubclub.com/?p=9631

DataHub has launched a contact tracking app, specifically designed for the fitness and physical activity sector.

The customer-facing Tractiv8 allows gym, health club and leisure centre members a quick and simple way to inform their facility, should they contract coronavirus.

The app then uses the facility’s data, stored within the DataHub system, to establish who’s been in the building and when – identifying at-risk groups automatically.

The app examines activity, location and time of exposure, allowing operators to quickly communicate with at-risk members. There is no location (GPS) tracking of individuals and all data is anonymously captured, processed and managed by the DataHub platform.

Communications can then be managed directly through the DataHub platform via email, or directly through the Tractiv8 app.

The app can be deployed in readiness for facilities re-opening across a single site or an entire estate.

“The leisure sector has been dramatically affected by COVID-19, with facilities closed and social restrictions driving unprecedented change to the delivery of sport and physical activity,” says Chris Phillips, head of sales, 4global – the business insight and intelligence group which set up Datahub in 2013.

“Tractiv8 gives businesses a critical component in tackling perhaps the biggest re-opening challenge – to instil confidence in members and reassure them your priority is their safety.

“Customer confidence is essential if we’re to drive active participation to restart revenue streams and secure existing memberships, while attracting new ones.

“The recent Leisure-net national post-lockdown survey revealed 56 per cent of customers believe cleanliness and safe social distancing will be the number one factor affecting their return to centres.”.

POSTED 03 Jun 2020. BY Liz Terry, ExerciseProfessional.net

Related coverage from  Exercise Professional.net

In a major headline figure for operators, nearly 90 per cent of consumers say they intend to spend the same or more on being active as we come out of lockdown.

A new report has revealed the likely timescales and shape of the UK fitness market’s recovery from the COVID-19 lockdown, finding that 88 per cent of users intend to return to the UK’s gyms and leisure centres. Published on 28 May, the COVID-19 Impact Report: The fitness and leisure sector’s path to recovery, examines the impact of COVID-19 on the UK’s physical activity sector.

How will customers engage with gyms and health clubs after lockdown? What will their new spending patterns be?

]]>
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COVID-19: Path to Recovery https://web.datahubclub.com/path-to-recovery-report-updates/ Wed, 27 May 2020 22:39:16 +0000 https://web.datahubclub.com/?p=9520

As our industry continues in it’s preparations to re-open following COVID-19 lockdown, this resource has been created to provide the latest projections and modelling figures, as part of the on-going effort to equip the sector with accurate and beneficial data and insight. The modelling shown is a summary of the analysis undertaken as part of the COVID-19 Impact Report: The Fitness and Leisure Sector’s Path to Recovery. See the link below to access the full report and analysis.

COVID-19: Path to Recovery

What has changed from the original dataset used to model the sector recovery?

This is the first set of data to be released as part of the sector recovery modelling, delivered through the joint 4global/ukactive COVID-19: Path to Recovery report, available in the link below. Due to the rapidly changing picture of the lifting of restrictions, customer confidence and potential of further lockdowns, we will provide updates as they happen to the model and reflect them through this page.

Connect to our social media channels for updates, related news and information.

Sector Recovery Projections – Key Statistics

  • The expected throughput at the point of reopening is expected to be –59% of the projected level, based on a reopening date of July 4th 2020
  • Under restrictions for 6 months, the point at which gym facilities are expected to reach capacity is Week 48 2020 (21 weeks after re-opening)
  • Under restrictions for 6 months, the point at which group workout studios are expected to reach capacity is Week 41 2020 (14 weeks after re-opening)
  • Under restrictions for 6 months, the point at which swimming facilities are expected to reach capacity is Week 45 2020 (18 weeks after re-opening)
  • The expected number of lost visits projected in the year following the start of lockdown is 707 million
  • The projected loss of social value as a result of COVID-19, if restrictions last 6 months, is £2.1 billion
COVID-19: Path to Recovery

This spatial analysis demonstrates how parts of the country will be impacted differently across the UK, based on factors such as deprivation, facility access, demographic profiles and age profiles.

 

Click here to download the original COVID-19: Path to Recovery report

Click here to contact us and review the 4global Business Recovery Package 

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COVID-19: The Fitness and Leisure Sector’s Path to Recovery https://web.datahubclub.com/covid-19-the-fitness-and-leisure-sectors-path-to-recovery/ Wed, 27 May 2020 14:58:22 +0000 https://web.datahubclub.com/?p=9516

Titled ‘COVID-19 Impact Report: The fitness and leisure sector’s path to recovery’, the authoritative report provides the most comprehensive snapshot of the sector in 2020, informed by multiple consumer and market surveys, alongside valuable new data and analysis from the DataHub.

It includes detailed modelling to show the rates at which footfall within gyms and leisure facilities could return to an increased relative capacity, based on different timelines for reopening under social distancing restrictions and considering consumer confidence. Some operators may be able to increase capacity in other ways, such as reimagining underutilised space or times, which could result in the recovery rate improving.

The new report, to be released in full tomorrow (28 May) and discussed in the next Together webinar from ukactive, dissects three key periods of the pandemic

  1. Before Lockdown, showing how participation levels at facilities changed;
  2. During Lockdown, charting changes in consumer habits and behaviours;
  3. After Lockdown, indicating what participation levels and sector recovery will look like under restricted opening, and considering consumer confidence levels.

It projects that lost visits to facilities in the full year following lockdown will exceed 700 million – from Week 11 (commencing 16 March 2020) to the same week in 2021.

It also predicts a loss of more than £2bn in social value provided in benefits to UK health and wellbeing, based on restrictions remaining in place for six months following lockdown.

The report provides organisations with data-driven business intelligence at the current point in time to inform upcoming operating decisions and will be updated regularly, in line with changes to external conditions and restrictions.

Headline findings include:

Before Lockdown: DataHub sample of weekly participation

  • Participation in 2020 compared to 2019 began to fall in Week 9, 2 March (-2%), with lockdown brought into force in Week 11, 16-22 March (-43%).
  • There was a bigger drop off in participation for those from lower socio-economic households.
  • The drop off in group workout participation (-35% in Week 11) was less than that of general gym visits (-56% in Week 11) or swimming (-45% in Week 11).

During Lockdown: Data from Sport England and Savanta ComRes, Leisure-net, TA6 Alliance, My Customer Lens and YouGov

  • Supplier data shows an increase in sales of home equipment, particularly weights, around the lockdown announcement.
  • Online and virtual classes have been popular during lockdown, shown through survey results.
  • 88% of gym members said they would use their facility the same amount, or more than before, once it reopened.
  • Sport England and Savanta ComRes polling shows relatively stable activity levels (between 3.2 and 3.3 average days active per week) during lockdown, with some disparities between age groups (younger groups are active more) and social grades (lower social grades are less active). Walking has been the most popular activity, but home workouts both offline and online are also popular.

After Lockdown: 4global modelling of participation levels under restricted opening

  • In a ‘worst case’ scenario, if restrictions were in place for six months, the projected loss of social value would be more than £2bn.
  • With restrictions in place for six months following lockdown, gym, group workouts and swimming would reach capacity at Weeks 41 (12 October), 45 (9 November) and 48 (30 November).
  • Lost visits in 2020 are projected to exceed 700 million.

Projected participation – based on operating restrictions on capacity, swimming activity, other activity types and user groups – has been modelled across the rest of 2020 and early 2021, from a potential reopening date of 4 July, which is the earliest possible date for reopening.

The modelling considers a ‘consumer confidence’ factor, derived from survey results, to account for customers who will not want to return to a gym environment straight away.

Lizzie Broughton, Senior Insight Manager at ukactive, said: “COVID-19 makes the role of the physical activity sector more important than ever, with our gyms and leisure facilities ready to provide vital community support for our health and wellbeing when we emerge from lockdown.

“ukactive’s new report with 4global provides ukactive members and partners with detailed insight and modelling on the crucial recovery phase during COVID-19.

“We know that the choices made by operators over the coming months will determine how well our sector recovers from the losses experienced during lockdown, so this report acts as an essential tool for decision making.

“This report would not be possible without the support and collaboration of our research partners and members, providing us with the best possible evidence base to draw from.

“You cannot underestimate the importance of business intelligence and data modelling at this time, so the ukactive Research Institute will continue to work with the sector to provide up-to-date insight and guidance throughout and beyond this period.”

Utku Toprakseven, Partner and Director at 4global, said: “We are delighted to present this report alongside ukactive. Never before has data and insight been as important as it is now, especially in efforts to plan the effective reopening of facilities.

“Powered by DataHub and using consumer behaviour analysis and predictive scenario modelling, we have mapped the recovery of the sector, taking into consideration the expected restrictions that will be placed on facilities.

“We hope this will support organisations in their planning, as well as providing evidence to demonstrate the benefit of physical activity to society as a whole.

“We would like to thank organisations who contributed to the report, not only in providing evidence and data from their own research, but also in being open in discussing what the future might look like for leisure centres, gyms and sports facilities alike.”

The full report will be released tomorrow (28 May) in the ukactive COVID-19 hub.

To register for tomorrow’s Together webinar, exploring the report findings in more detail, please click here.

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“Customer Attitude Survey” during and post the Covid-19 lockdown https://web.datahubclub.com/customer-attitude-survey-during-and-post-the-covid-19-lockdown/ Wed, 29 Apr 2020 22:30:48 +0000 https://web.datahubclub.com/?p=8949 Planning for an uncertain future is always difficult but a key component of the recovery and reopen strategy is listening to the voice of the customer. While facilities and clubs have been closed your members have been utilising your own online delivery, as well as millions of pieces of social and commercial online content, made commonplace by the digital transformation Covid-19 has accelerated. Government recommendations to keep active have been a dream of our sector and open space has been utilised as never before, in what has been one of the warmest dryest Aprils for many years.  As we near signs of a return to a “new normal” the delivery model we reopen with may need to be very different from the one we closed back in March.

Leisure-net, in partnership with 4global’s DataHub initiative and Max Associates, has created a customer attitude survey to ascertain your customers’ current levels of activity, how they are accessing physical activity and likely behaviour patterns post-Covid lockdown.

We want to help you and the sector understand how customers will respond when the lockdown is reversed and what operational changes will be needed to give customers the confidence to return.

The aim is to understand the value customers put on regular exercise and what they will consider as value for money in the future. It will help inform the difficult decisions that need to be made over the coming months. The data can be used by you and local authority partners to plan as the lockdown eases, to ensure you maximise customer take-up and renewal. It will also be invaluable to support local authorities as they plan future service delivery given their own financial position which is likely to be significantly impacted by Covid 19.

The survey can be distributed by you directly to your customer base, or Leisure-net can send it out or your behalf or finally if you are signed up to it, we can distribute it for you via Datahub’s marketing intelligence module. The survey is totally anonymous, and the data will be aggregated to allow results to be benchmarked against all operators that take part. Should there be enough volume we will also produce regional benchmarks.

The overall results from the survey will be shared via media channels, social media platforms and as a paper to inform future thinking.

This is the basis of the survey – Customer Attitude Survey https://www.efocus-net.com/dynamic_survey.php?data=1588070606

If your organisation would like to take part, please complete the form, found here https://leisure-net.org/


NOTE TO EDITOR:
About Leisure-Net
Leisure-net work with leading industry organisations, local authorities and leisure and cultural trusts, as well as private sector operators and suppliers. Helping them to understand their customers’ and clients’ needs and aspirations, and to deliver innovative service improvement initiatives.

Leisure-net has been supporting this sector for almost 20 years; establishing a reputation for delivering innovative and cost-effective research solutions. We aim to do this by establishing long term, enjoyable and open partnerships, working with like-minded organisations.

About The DataHub
The collaborative DataHub project was launched in 2013 as an automated and secure way for all facilities across the health and fitness industry to bring their data together on a daily basis, align it with data standards and then access and share consistent business intelligence and best practice. All DataHub Club members (facility operators, NGBs and delivery partners) now have accurate reporting information, relative benchmarks and actionable operational solutions, based on a central and growing shared repository of 800+ million facility visits (2,200+ UK facilities).

The DataHub provides an eco-system, allowing partner suppliers (marketing, health and safety, customer insight, social return etc.) to leverage the centralised intelligence within their own specialist modules and services, creating a one-stop-shop that delivers simple, coordinated and enhanced customer, programme and facility outcomes. Never before have so many sector organisations been united under one umbrella with such a fundamental mandate, and with the technology to deliver this much-needed step change in how the industry uses data.

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“The great thing is we’re not asking partners to do any more “?- How Wigan SHAPE partnership is making their network’s data work harder https://web.datahubclub.com/the-great-thing-is-were-not-asking-partners-to-do-any-more-%e2%80%8b-how-wigan-shape-partnership-is-making-their-networks-data-work-harder/ Thu, 06 Jun 2019 09:08:12 +0000 https://web.datahubclub.com/?p=7381

The DataHub’s partnership with Sport, Health, Activity and Physical Education (SHAPE) in Wigan, which began in January 2019, is unique in many ways.


SHAPE is a strategic partnership network which was established in 2006 to coordinate and promote sport and physical activity in the local community. Jeff Gorse, Performance Management Officer at Inspiring Healthy Lifestyles (IHL), one of the founding partners, says: “Lots of local groups were all trying to deliver physical activity to the hardest to reach groups and we recognised the power of working collaboratively. It made sense to share best practice, knowledge and resources, so we weren’t all targeting the same groups and could partner on funding applications, identify gaps in provision and determine how to best serve our communities. Working collaboratively rather than competitively has proved to be highly successful.”


Partners include Wigan Council (health, education, places), IHL, GreaterSport (the Active Partnership for Greater Manchester), the community foundation arms of professional sports clubs such as Wigan Athletic FC, Wigan Warriors and Leigh Centurions, third sector and voluntary groups such as the Groundwork Trust, Leigh Sports Village Stadium, Wigan and Leigh College and Wigan Youth Zone. The chair is one of Wigan’s local councillors.


In April 2019, SHAPE embarked on a 12-month agreement with the DataHub, in order to understand more effectively how its engaging with inactive populations. Gorse continues: “We’ve always found it a challenge to evidence the impact our partnership is really having. While we can get a steer from the Active Lives Survey (national data that picks out activity trends every six months) we’ve always wanted to be able to show exactly what we are delivering as a partnership. The Datahub allows us to do that. As well as keeping SHAPE relevant, sharing our data will allow us demonstrate the true impact we are having.”


SHAPE will be using DataHub’s GeoImpacts and Social Value Calculator (SVC) modules to identify where projects are happening, which times and days of the week attract the highest participation, and then overlay this with inactivity data, which demographic groups are under-represented and which activities can be deployed to better engage with these groups. The SVC module will also allow SHAPE to establish what the social return on investment is for different programmes and partnerships.


Matt Johnson, Deputy CEO at GreaterSport, says: “Working with the DataHub allows us to coordinate everyone’s data in one place. All data is more valuable once it’s pooled. At the moment everything is in silos – one organisation may collect data but only they get to see it. The great thing is we’re not asking partners to do any more, just using what’s already being collected.


“For me, the overall ambition is to get a really good picture of activity in Wigan and begin to understand what works and why. There are large inequalities across our region and large footprints that are inactive. The intriguing thing is we’ll be able to explore different behaviours in those inequalities, understand trends, see what demographic are active, and what they’re doing, then benchmark that data so we can start to see a live picture and then track it.”


By establishing exactly what activities are taking place across Wigan, where participants are coming from and then layering that with open data sets like risk of inactivity, SHAPE can contextualise its primary data. “What interested us most about the DataHub is it gives us the opportunity to understand behaviours and movement on a live basis, not every six months. Currently, if an area’s activity levels increase year on year we don’t know why. Now we can understand those reasons in real time, making us smarter and more responsive,” says Johnson.


Gorse agrees: “At the click of a button I can establish the level of participation across the SHAPE partners, how many people have been active and collectively what impact this has had on sport and physical activity in the region. Linked to that I can find out the savings and social value generated and demonstrate straight away the power of what we are delivering as a partnership. It’s a question we often get asked – what are we achieving and why are we doing this, especially given the picture painted by national trends. To be the first multi-partner borough to be looking at our data live through the DataHub is really exciting.”


SHAPE is currently working with delivery partners to cleanse data and make sure it’s rich and high quality, while also recruiting more partners to share data with the DataHub, so it gets the clearest picture. “As time goes on, we’ll work to interpret what our data is telling us, what it means and how we can embed that insight into what we’re doing to see tangible results,” says Johnson.









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